The Pennsylvania Access Center is dedicated to offering quick and efficient access to treatment for all of those in need of substance abuse and behavioral health treatment. We currently offer services at 11 facilities in the state of Pennsylvania. Experience in the behavioral health field is a plus.

And guess what? We have fun too! This is an exciting opportunity to be a part of a growing team that is doing meaningful work.

Essential Job Functions

Promptly answer incoming calls
Assist potential clients and loved ones in seeking substance abuse treatment.
Complete insurance verifications and pre-admission assessments.
Manage multiple tasks at one time such as typing and talking on the phone.
Coordinate with referral sources
Coordinate transportation with facilities
Be able to effectively communicate program information to ensure families and clients have accurate knowledge of what to expect during treatment
Updating referral sources and marketers throughout the admission process via email or phone call.
Maintaining professionalism with clients, significant others and referrals.

Qualifications

High school or equivalent

Customer service: 1 year (Preferred)

Computer skills: 1 year (Preferred)

Call Center: 1 year (Preferred)

Behavioral Health: 1 year (Preferred)

'Work Location: One location

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Night shift
Weekend availability

Education:

High school or equivalent (Required)

Experience:

Call Center: 1 year (Preferred)
Behavioral health: 1 year (Preferred)
Customer service: 1 year (Preferred)

Work Location: In person

Pennsylvania Access Center

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