Overview
Computer Business Consultants is seeking a full-time Receptionist and Office Admin Support Assistant to join our team. This is an hourly position, from Monday to Friday 8:15 am to 5:00 pm. The candidate must exhibit an enthusiastic demeanor and maintain a positive attitude. Responsibilities comprise providing general administrative support and basic technical support.

Job Duties:

Administrative Support: Print, photocopy, scan, fax, shred documents
Call Management: Expertly handle answering, screening, and forwarding phone calls, ensuring a smooth communication flow.
Customer Interaction: Actively engage with current and new customers through phone and email, providing personalized and timely responses and following company workflows.
Calendar Scheduling Support: Provide comprehensive administrative calendar management and scheduling support, ensuring optimal organization.
Shipping and Handling: Utilize company shipping accounts to create labels and ship packages
Mail: Sort and distribute USPS mail
Office Errands: UPS/FedEx Shipping, Client Deliveries, Office Supplies.
Assistant to CEO: Supports the CEO with scheduling, correspondence, project coordination, and administrative tasks to ensure efficient workflow and time management.
Internal Sales Support: Create vendor and client quotes. Submit quotes for client approvals.
Purchasing: Track and order office/kitchen supplies
Purchase Order Management: Process, track and receive purchase orders, ensuring accuracy and timely handling.
Office Maintenance: Perform weekly office walkthrough inspection. Schedule office maintenance when needed
Marketing and Events: Assist with marketing and company events.
Financial Document Organization: Download, categorize, and securely store vendor invoices and statements in the company directory.
Contact Database Management: Regularly update client and vendor contacts in ConnectWise, maintaining accurate and current information.
Social Media Engagement: Actively post on company social media to enhance online presence.
Service Request Processing: Accurately enter and manage service requests for current clients and opportunities for new clients.
Service Ticket Dispatching: Efficiently dispatch service tickets, ensuring prompt response to customer needs.
Security Compliance: Review and approve or deny SPAM-blocked email address allow requests from clients, maintaining security standards.
Backup Report Management: Assist in generating and reviewing daily backup reports, ensuring data integrity.
Client Device Audits: Conduct monthly audits and prepare reports of client device counts and usage for Management Agents, Hosted Email, Microsoft 365, and EDR agents.
Client Expiration Monitoring. Regularly monitor company interface for expiring client domains, SSL certificates, and warranties, ensuring timely updates and renewals.
Adaptive Responsibility: Undertake all other duties as assigned, showing flexibility and adaptability in a dynamic work environment.

Requirements:

Positive attitude
Excellent phone etiquette
English oral and written communication skills
Able to multi-task
Strong organizational skills
Computer and technologically savvy
Dependable, dedicated team player, with a strong work ethic
Provide high level of customer service and build personal rapport with clients
Maintain friendly demeanor and display a professional image
Be adept with business terminology and workflows, client computer and technology language, adapting quickly to new software and platforms.
Valid driver’s license and transportation.

If you are looking for an opportunity to contribute to a dynamic team while developing your administrative skills, we encourage you to apply for the Office Administrator position.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday
No weekends

Work Location: In person

Computer Business Consultants, Inc

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Office Admin Assistant