Founded in 2013, American Installations specializes in delivering energy efficiency to homes and buildings throughout New England. Our range of cost-effective services focus on increasing comfort and air quality, reducing overall energy consumption, and providing our clients with a return on investment that continues to pay for itself as the cost of energy continues to rise.

Whether you work with us for your utility sponsored Home Energy Assessment, or on any of our other state of the art efficiency services, American Installations always has one common goal: to provide high quality and professional service to our clients.

Call Center Representative

Duties:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Call out to prospective clients to setup appointments for our services
- Follow communication procedures, guidelines, and policies
- Ensure customer satisfaction by providing excellent service

Experience:
- Previous experience in a call center or customer service role is preferred
- Exhibit the necessary dicipline to work from home
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications

We offer competitive pay rates and commission incentives based on results. Opportunities for career growth within our organization. Join our team of dedicated professionals and make a difference in the lives of our customers.

To apply for this position, please submit your resume along with a cover letter highlighting your relevant experience to [email protected]

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Evening shift

Work Location: Hybrid remote in South Hadley, MA 01075

American Installations

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Call Center Representative