Job description

Above All Lighting Inc has business in USA & CANADA for many years with main offices & warehouses in New Jersey, Vancouver, and California. We provide commercial & industry led lighting for customers like KFC, Marriott Hotel, Bradley Airport and Harvard University etc. Installing Led lighting fixtures can save 80%+ electricity which helps to stop climate change, and are encouraged strongly by local utilities and all levels of governments. Details please refer www.AboveAllLighting.com.

We are committed to providing our valued customers excellent service, and team members an exciting and positive workplace with strong family culture, a competitive compensation package, opportunity for personal & professional development, and a chance to make a difference. Exceptional training program is an important part of our culture. We provide customer care training, technical training and sales training.

We are currently in search of a customer care/sales/service orientated person to join our team at Pennsauken/NJ office, 15 minutes from downtown Philadelphia.

Job Summary:

The qualified candidate will have a customer-centric attitude. They will be expected to provide customer service via emails or phones. This individual will prepare quotes in a timely manner. The customer service will be friendly, well-spoken and willing to initiate and engage with customers.

Job Duties & Responsibilities

Responding to inquiries and processing incoming calls and orders
Providing product information, pricing quotations and follow-up on quotes
Processing orders through ERP computer system
Developing and maintaining positive customer relationships
Ensuring that customers are satisfied with order taking, product, pricing and deliveries
Working closely with local sales agents to ensure customer needs are met
Contact local sales agents daily, sales negotiations and closing orders

Skills & Competencies

Excellent interpersonal & communication skills, both verbal and written
Ability to communicate with USA and Canada customers
Collaborative skills with attention to detail
Time management & multitasking skills to serve several customers at the same time
Strong networking skills, outgoing personality
Excellent computer skills (Word, Excel, PPT, Email)
Self-motivated; able to function effectively both independently and as a member of a team

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

Health insurance
On-the-job training
Paid time off

Shift:

Day shift

Education:

Bachelor's (Preferred)

Experience:

Customer service: 3 years (Required)

Ability to Relocate:

Pennsauken, NJ 08110: Relocate before starting work (Required)

Work Location: In person

Above All Lighting Inc

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