Anthony P.

Director/ Sr. Customer Success Manager

Newark, California, United States

Details

Willing to Relocate: NO

Skills Project Management, Strategic Account Planning, ROI, Enterprise Sales, Customer Relationship Management, Executive Communication, Digital Experience Technologies, Problem-Solving, Collaboration & Cross-Functional Team Leadership, Pipeline Management, Sales Strategy Execution, Industry Expertise, Customer Success Management, Value Proposition Articulation, Stakeholder Engagement

About Customer Success Manager with 10 years of experience driving results at high-growth SaaS startups, specializing in enterprise, MT&L, and SLED customers, including leaders in semiconductor manufacturing, Federal defense agencies, and high-tech sectors.

Proven track record in defining strategy and roadmaps for customer success initiatives tailored to overcome business challenges.

Skilled negotiator adept at fostering strong working relationships and exerting positive influence at all levels to facilitate teamwork, communication, and conflict resolution.

Change catalyst focused on customer satisfaction, continuous improvement, problem-solving, and innovation to increase overall productivity and efficiency for customers.