We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

About Trilith Guesthouse

Nestled within the vibrant Town at Trilith, this 192-room boutique Tribute Portfolio hotel is designed not to rest weary travelers, but instead, to awaken the storyteller in all who visit. Opening its doors in early 2024, Trilith Guesthouse in Fayetteville, Georgia is a gathering place for artists, storytellers, and makers, surrounded by creativity and the nearby Trilith Studios, one of the largest purpose-built movie studios in North America. Featuring sophisticated accommodations, over 17,000 square feet of meeting space, a chef-driven restaurant, and a European-inspired rooftop bar and lounge, Trilith Guesthouse embraces all who seek to continue the timeless tradition of storytelling, promising an immersive experience like no other.

Job Summary:

The Human Resources Manager develops and administers policies relating to all phases of human resources activities, procedures, and programs. The HR Manager carries out responsibilities in the following functional areas: Employee Relations, Recruitment, Compensation, and Performance Management.

What you have

Bachelor’s degree (B.A.) or equivalent in Human Resources, Business or related field or equivalent combination of education and experience required.

5+ years of human resource management experience with increasing responsibility required.

Hospitality or hotel HR experience strongly preferred

Previous experience in HR concentration areas such as benefits; compensation; workforce planning and employment; employee relations; safety and security; strategic management; employee development; and training.
Previous hotel and/or office administrative experience required.
Strong interpersonal skills.
Basic competence in duties and tasks of supervised employees.
Excellent written and verbal communication skills.
Ability to effectively communicate with people at all levels and from various backgrounds. This includes having the ability to influence management when appropriate.
Strong organizational, problem-solving, and analytical skills.
Strong business acumen.
Proven ability to handle multiple projects and meet deadlines.
Ability to prepare reports and company-wide business correspondence.
Proficient with Microsoft Office programs a must, Marriott systems a plus
PHR or SHRM-CP preferred but not required.
Bilingual skills a plus.

What you'll do

Manage the staffing process, including recruiting, interviewing, hiring, onboarding, training, hearing and resolving employee grievances, counseling employees and supervisors, conducting exit interviews.
Ensure associates are cross trained to support successful daily operations.

Lead and facilitate new hire orientation, to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Ensure attendance by all new hires and participation of the leadership team.

Lead and facilitate Service Excellence training for the properties and possibly regional properties.

Maintain a keen understanding of training trends, developments, and roll out best practices.

Oversee performance management process to improve individual and ensures team performance is in line with organizational objectives.

Maintain effective associate communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).

Utilize an “open door” policy to acknowledge employee problems or concerns in a timely manner and ensure associate issues are thoroughly addressed per company guidelines.

Support management by providing human resources advice.

Partner with Loss Prevention to conduct employee accident investigations, as necessary.

Communicate performance expectations in accordance with job descriptions for each position.

Handle workplace investigations, disciplinary, and termination procedures.

Ensure compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.

Facilitate reasonable belief and post-accident drug testing process.

Assist with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.

Assist with managing Workers Compensation claims to ensure appropriate employee care and manage costs.

Other duties as assigned.

Physical Demand

Ability to sit or stand for extended periods of time
Ability to bend
Ability to lift, pull 50 lbs

Ability to communicate clearly
Ability to work long hours as needed

Mental Demands

Make sound judgments quickly

Work on multiple tasks, making appropriate progress towards deadlines
Able to work independently, take direction, and provide direction to others
Manage differing personalities within the property, the resort, and the community
Maintain the highest degree of confidentiality
Ability to work effectively in stressful, high pressure situations

Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Benefits

Full-time Associate Benefits

Part-time Associate Benefits

All above listed benefits except for Medical Insurance and Holiday Pay

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Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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Trilith Guesthouse jobs

Human Resources Manager