Qualifications
- Must be 18 years of age or older
- Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly
- Minimum of 5 plus years of previous food service, retail or restaurant supervisory experience
- Proficiency in analyzing profit and loss statements and overall financial performance of restaurant
- Demonstrated ability in recruiting and selecting team members
- Knowledge of Labor Laws
- Strong written and verbal communication skills
- Initiative and assertiveness
- Strong interpersonal skills and conflict resolution skills
- Strong leadership skills and ability to manage, train, develop and motivate a diverse crew
- Passionate about hospitality and serving the guest
- Ability to problem solve
- Ability to accept feedback and willingness to improve
- Ability to set goals, create action plans, and implement those plans
- Ability to measure performance, subjectively and objectively
Responsibilities
- The General Manager provides strategic and tactical leadership for their restaurant
- Maintain operations and drive results in his/her restaurant, through people development, sales and profit
- The General Manager must hire, train and develop team members that share the Wingstop mission
- Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work and fun
- People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team members
- Ensure the restaurant environment is safe for both team members and guests; oversee the correct facilitation of the orientation and onboarding process
- Write and implement or monitor shift leader development and performance plans; ensure performance plans are executed as needed
- Create team member schedules to ensure proper staffing levels for expected sales volumes
- Financial Management: Audit all facets of operations, deliver feedback, and develop solutions to facilitate improvements; understand budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product, and equipment
- Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; ensure communication is passed across the organization from the District Manager to every team member
- Use Company provided tools to coach, mentor and develop team members to ensure a high-performing restaurant team
Company information: Sahara Management consultancy was established in 2013 catering to the business needs of restaurant businesses across the United States, providing consulting services in core areas of operating the business with strong support in: Administration, Accounting, HR & Payroll, Sales, Loss Prevention, Repair & Maintenance.
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