Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.
Title and Summary
Senior Product Manager
MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.
- We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise.
- We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data.
- We work with financial institutions, retailers, telecommunications organizations, travel companies, and more.
Role Description
- Partner with core product lead and teammates in engineering, design, and other parts of the organization to drive product development from opportunity identification to launching solutions; testing products around desirability, feasibility, and viability.
- Work on end-to-end strategy for key insights modules and features within our core platform and help drive them from inception to launch.
- Drive products with a technology strategy that supports rapid development of scaled enterprise software products.
- Conduct user research, including internal and external customer interviews, to deepen understanding of customers’ pain points, motivations, and opportunities specific to how users want to view and consume insights.
- Ensure consistent alignment between business priorities and development objectives.
- Translate business priorities into clear, actionable technical requirements for engineering team. Oversee timely and high-quality execution of creation of technical requirements.
- Partner with Customer Experience team to design intuitive, highly relevant features that are of maximum value to clients.
- Partner with internal Delivery teams to promote internal and external feature adoption.
- Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals.
- Provide input into pricing and go-to-market strategy.
- Work with data privacy teams to ensure adherence to Mastercard data privacy standards and guidance.
- Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans and effects on product P&L.
About You
We are looking for someone with the following qualities:
- Passion for working with and driving insights from data to enable users and businesses.
- 2-3 years of experience building and launching products; experience building solutions designed for payments or related financial services sectors preferred.
- Analytical, solutions-oriented skillset with the ability to drive thought leadership.
- Technical expertise in SQL (Python, R are a plus).
- Experience designing, executing, and distilling user research to drive value for the customer, an outstanding user experience, and stickiness.
- Keen understanding of competitive offerings and industry trends in the self-service analytics and predictive insights space, and the ability to translate that understanding into meaningful actions and enhancements.
- Excellent written and verbal communication skills including the ability to interface with clients.
- Highly organized and able to deal with multiple and competing priorities.
- Knowledge and skills using product management tools (JIRA, Confluence, AHA, etc.).
- Ability to work with cross-functional teams and across multiple stakeholders.
- Bachelor’s degree in Computer Science or related technical field.
- Masters degree in a technical field a plus.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. It is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Pay Ranges
Remote - New Jersey: $98,000 - $152,000 USD
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