Job Description
General Manager Position Description
Department: Store Operations
Job Title: General Manager
FLSA Classification: Exempt
Reports To: Regional Operations Manager
Director, Team Relations - secondary report
Direct Reports: Assistant General Manager, CSRs, Pizza Makers and Delivery Experts
Indirect Reports: N/A
Being a Domino’s General Manager is more than just a job - it’s a career. We believe in promoting from within. You are responsible for the success of the store and Team Members.
General Manager responsibilities:
- Managing costs, building sales, increasing customer base and store profitability
- Lead Team Members in operational excellence and promotion of brand standards
- Recruitment, new Team Member training and scheduling
- Provide continuous training and development of Team Members and Management teams
- Uphold brand standards and company policies
- Serve as operations expert on Domino’s operating standards to maximize productivity
- Ensure consistently high quality product and service to customers
- Ensure health, safety and cleanliness standards are upheld
- Foster productive and professional relationships and engage Team Members
- Serve as store mentor and operations expert in all store-level Team Member positions
- Build relationships with customers and community
- Cash handling, reconciliation and reporting
- Inventory control and management
- Assist General Manager in marketing efforts
Minimum requirements and expectations:
- An EXCEPTIONAL and POSITIVE attitude
- Possess integrity and honesty
- Excellent attendance and punctuality
- You must be 18 years of age or older.
- Possess reliable transportation as well as valid driver’s license, registration and liability insurance
- Be able to pass background investigation and motor vehicle report
- Previous quick service restaurant – pizza niche experience 1-2 years preferred
- Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products
- Effectively train and engage Team Members
- Ability to create and effectively manage Team Member schedule
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Verbal, writing, and telephone skills to communicate effectively with Team Members and customers
- Ability to stand for long periods of time: Most tasks are performed from a standing position.
Hammerhead Pizza LLC TA Domino’s Pizza is an Equal Opportunity Employer.
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