In this role, you will be responsible for diagnosing and resolving technical problems, managing support tickets, and maintaining a high level of customer satisfaction. Your technical expertise and excellent communication skills will help you navigate through complex issues and provide exceptional support to users.
Role Description
This is a full-time remote role for an IT Specialist at Nordstrom. The IT Specialist will be responsible for network administration, troubleshooting, network security, and providing customer service support on a day-to-day basis.
Qualifications
Network Administration, Troubleshooting, Network Security skills
Information Technology expertise
Strong Customer Service skills
Excellent problem-solving abilities
Effective communication skills
Ability to work independently and remotely
Certifications in relevant IT fields (e.g., CompTIA, Cisco) would be beneficial