National Accounts Data Validation Specialist
Salary: up to $70k
Reporting to the National Accounts Implementation Supervisor, the National Accounts Data Implementation Specialist is responsible for setting up new accounts and revising existing accounts for all National Accounts customers. This role involves completing customer data entry, addressing inconsistencies in customer data, and collaborating with key stakeholders such as sales, pricing, contracts, data validation, and IT to maintain accurate customer records.
Key Responsibilities:
- Conduct thorough data analysis of acquisition customer datasets, evaluating individual data fields for errors, mismatches, or non-conformance with data standards.
- Address inconsistencies in customer data by working with various departments to locate missing data and/or identify the correct values.
- Update data and correct information errors and inconsistencies according to standardized data entry and validation procedures.
- Set up new customer accounts and revise existing accounts in company systems based on inputs such as contracts, invoices, billing information, and other sources.
- Ensure customer data entries are complete and accurate through detailed self-review and adherence to data entry and validation policies.
- Create and maintain detailed notes and procedures to improve the quality and integrity of customer migrations.
- Support the Data Validation Specialist in performing regular data integrity and quality audits.
- Adhere to data management best practices and maintain a high standard of accuracy and efficiency.
Knowledge, Skills, Abilities, and Competencies:
- 1-3 years of experience in data validation, auditing, and/or quality improvement.
- Working knowledge of data analysis techniques, data quality remediation, and best practices for maintaining data quality.
- Exceptional analytical and problem-solving skills.
- Strong affinity for working with data and attention to detail.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office, with significant experience using Excel.
- Minimum of a high school diploma or GED, with an associate or bachelor’s degree in a computer-related field preferred.
- Knowledge of and/or experience using Structured Query Language (SQL) to create queries against databases is a plus.
- Exposure to or experience maintaining and consolidating multiple databases across a large enterprise technology platform is a plus.
- Knowledge of the waste and environmental services industry is a plus.
- Working knowledge of Trux and/or Tower applications is a plus.
This position offers the opportunity to work with a diverse team and contribute to the accuracy and efficiency of our customer data management processes.