Are you passionate about helping others and ready to grow your career from home? Microsoft is looking for a Customer Service Representative who is eager to provide top-notch service to our customers. If you thrive in a dynamic environment and enjoy solving problems, this role is for you.
Key Responsibilities:
Assist customers via phone, email, and chat, addressing their inquiries and resolving issues.
Provide product and service information to help customers make informed decisions.
Process orders, returns, and payments efficiently.
Document customer interactions and escalate complex issues when necessary.
What We’re Looking For:
High school diploma or equivalent.
Strong communication skills, both verbal and written.
Ability to navigate multiple systems and multitask effectively.
A customer-first attitude with a focus on resolving issues.
Reliable internet connection and a quiet workspace.
Benefits for USA:
Competitive pay
Health, dental, and vision insurance
401(k) with company match
Paid time off (vacation, holidays)
Benefits for Canada:
Comprehensive health and dental coverage
Retirement savings plan with company match
Paid time off (vacation, holidays)
Employee wellness programs
If you’re ready to take the next step in your career and join a team that values your skills, apply today!