Veterinary Wellness Coordinator
FLSA Status: Exempt
Working with an incredible cohort of staff and contract veterinarians to care for the over 18,000 animals who rely on ACCT Philly for care each year, the Wellness Coordinator is a crucial component of ensuring continuity of care from day to day. They serve as the support for staff and contract veterinarians and are an expert at ACCT protocol, maximizing the care the organization is able to provide for its animals.
Core Responsibilities
- Review requested vet checks daily, determine priority/urgency and a plan for completion
- Participate in daily rounds as assigned
- Assist with vet checks when staffing levels demand
- Provide training and support for Veterinary Nurses and Nurse Assistants in the areas of rounds, handling for vet exams, and collecting samples for and running in-house diagnostics
- Assist in case management for shelter pets needing extended or intensive care
- Represent medical department in population management and urgents committee as assigned
- Provide general support for the Veterinarians for non-surgical needs including time management, data entry, uploading records, patient rounding, etc.
- Oversee the logistics of submitting, tracking and obtaining interpretation of diagnostic tests and reports, including charting results
- Maintain in-house lab equipment and imaging equipment in good working order
- Coordinate care for shelter pets in foster homes and provide oversight of Foster Clinic
- Monitor inventory, order supplies, and coordinate with Medical Manager to ensure adequate stocking at all times
- Support medical department leadership in project management, process improvements, protocol review and evaluation, and other duties as assigned
- Act as departmental leader in the absence of management
Essential Skills
● Knowledge of contemporary shelter medical protocols including vaccination on intake, risk assessment and infectious disease principles
● Knowledge of various species, primarily dogs and cats, and familiarity with symptoms of diseases common to dogs and cats
● Strong communication skills in a frequently challenging environment
● Comfortable with electronic medical records and email communication; the ideal candidate has experience with Shelterluv shelter software program, however training is available
● Knowledge of Fear Free, low stress handling principles
● Ability to lift and move objects and animals weighing up to 30 pounds for short distances and to humanely restrain an animal when necessary.
Work Environment
ACCT Philly is open to the public 10am to 6pm daily including on weekends and holidays, and may have as many as 300 interactions with the public in a given day, including with volunteers and rescue partners. The shelter operates at a fast pace and experiences rapid turnover of patients. While performing the duties of the job, employees are frequently exposed to odors and high levels of noise.
Education and Work Experience
● Certified Veterinary Technician (CVT) or board-eligible within 3 months of hire preferred
● Minimum two years’ experience in a veterinary practice or shelter clinic setting, ideally in a multi-vet practice
● OR three or more years of full-time, progressively responsible experience in a multi-doctor veterinary practice or shelter clinic in lieu of certification
Hours/Status
This is a full time position. Work schedule, including days and hours may vary according to the needs of the organization and will include weekends, nights, and holidays. The position is FLSA exempt status. This is a non-Union position.
Immediate Supervisor: Senior Manager, Medical
Compensation: $43,000- $47,000 DOQ
Introductory Assessment Period
The introductory assessment period runs from the date of hire for 90 days thereafter. For employment in any position with ACCT Philly, this introductory assessment period is the period during which the specifics of the job are learned. During this period, either the employee for ACCT Philly may end the employment relationship without notice or prejudice.
Employment
There is no minimum period of employment guaranteed or implied by acceptance of an employment offer. It is the policy of ACCT Philly that all positions are governed by the needs of the agency, which means that employment is “at will” and for no specified term. Either ACCT Philly or the employee may terminate employment at any time.
Job Type: Full-time
Pay: $43,000.00 - $47,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Experience:
- Veterinary: 1 year (Required)
License/Certification:
- Veterinary Technician Certification (Preferred)
Ability to Relocate:
- Philadelphia, PA 19140: Relocate before starting work (Required)
Work Location: In person