Position: Bilingual Case Manager (Evening)

Department: Student Support Services

Division: Student Support and Engagement

Supervisor: Director of Student Support Services

FLSA Status: Exempt

Regular Hours: Monday through Thursday, 12:00 p.m. to 8:00 p.m., and Friday, 8:30 a.m. to 4:30 p.m.

Purpose of position

Case management is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy to connect students and families with options and services to meet their comprehensive health and educational needs. Through proactive communication and knowledge of available and accessible resources, case managers reduce barriers to promote school attendance and optimal learning.

Related activities to case management include comprehensive case management, promotion of health and wellness, community collaboration, and facilitating care services. The individual in this position is responsible for 1) identifying students at risk for school failure associated with personal, familial, and/or school-related barriers, 2) assessing health, education, and social service needs, 3) developing an integrated school-community service delivery plan and 4) advocating on behalf of students.

Preferred candidates have specialized knowledge and expertise in a particular area related to the unique student population, such as immigration or adolescent homelessness. The ideal candidate is innovative, organized, culturally responsive, and competent and has previous experience navigating social service agencies in the DC metro area. The case manager supports student achievement and development by connecting students to available services and encouraging student participation in those services. The case manager works with students, parents/guardians, teachers, other service providers, school principals, school staff, and community-based resources to ensure a reduction of barriers and support academic, personal, and professional attainment.

Qualifications

Bachelor’s degree in social work or a related field, such as Clinical Mental Health Counseling, and possess three plus years of experience working in education, public health, human services, and/or other direct social service areas.

Knowledge, Skills, and Abilities

● Fluency in English and Spanish

● Strong advocacy and leadership skills in working with individuals and groups (e.g. initiate individual and group discussions, listen, clarify and facilitate interactions, and share ideas)

● Strong professional writing skills

● Ability to counsel students, parents, staff, and laypersons individually and in groups

● Ability to demonstrate effective liaison relationships with parents, schools, and agencies

● Communicate concepts and information accurately orally and in writing

● Ability and willingness to work with individuals from diverse backgrounds

Responsibilities

● Maintain a high level of ethical conduct regarding confidentiality, dual relationships, and professional stature.

● Maintain a fluctuating caseload of students in a nontraditional school setting, providing support to minors, adult learners ages 16-30, and first-generation college students accessing higher education.

● Contribute as a stakeholder to a collaborative school-wide team that delivers interventions that promote student attendance and academic success.

● Conduct residency verification and truancy home visits in collaboration with the Student Attendance Review Team (SART) and enrollment activities.

● Present case conceptualizations using various therapeutic modalities, such as Solution-Focused Brief Therapy (SBFT), Motivational Interviewing, Cognitive Behavioral Therapy (CBT), and other Trauma-Informed interventions.

● Coordinate, organize, and maintain electronic case notes and files for students assigned to caseload.

● Collaborate with stakeholders, such as the Director of Student Support Services, Case Managers, and the Career and Life Skills department, to identify relevant and appropriate community resources and develop workshops/training for all students and staff.

● Maintain communication and collaborative planning with specific supportive roles (e.g., Senior Case Manager, McKinney-Vento Liaison, Special Education Director/ Coordinators, etc.).

● Participate in monthly individual supervision and monthly team meetings with the Director of Student Support Services.

● Attend meetings and professional development activities as required to understand the social-emotional needs of students

● Candidate must be comfortable speaking with students and/or staff in individual, large, and small group settings and translating/interpreting from Spanish/English when necessary.

● Conducts other duties as assigned.

Major Areas of Accountability

● Adhere to laws related to the DC Attendance Accountability Amendment Act, client confidentiality, and mandated reporting.

● Adheres to, implements, and performs within standards set forth by the Family Educational Rights and Privacy Act (FERPA)

● Adhere to laws related to DC Mandated Reporting

General responsibilities of all staff members

As a member of The Next Step staff, this position involves the following:

● Fully embrace and promote The Next Step’s mission, vision, and core values of Community, Collaboration, Courage, Trust, & Equity and Excellence.

● Develop and maintain positive and supportive relationships with all students.

● Consistently implement school-wide expectations in classrooms and common areas

● Participate actively in regular meetings, including staff meetings, step meetings, and the Student Support Team.

● Participate actively in special events, including field trips, community days, college tours, graduations, etc.

● Participate actively in school responsibilities such as hallway and lunch supervision.

● Work cooperatively with colleagues to develop and implement effective and relevant policies

● Adhere to school policies as described in the personnel manual and/or staff handbook.

● Reflect upon performance, set goals for improvement, and take advantage of training and opportunities to learn and implement effective strategies.

● Maintain an organized, clean, and inviting work area

● Complete other duties as assigned

Job Type: Full-time

Pay: From $57,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Schedule:

8 hour shift
Evening shift

Ability to Relocate:

Washington, DC 20009: Relocate before starting work (Required)

Work Location: In person

The Next Step Public Charter School

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Bilingual Case Manager ( Evening)