We are seeking a professional, detailed, and customer service oriented individual for Customer Service Support / Receptionist position. Responsibilities include:

Answer multiple calls in a fast paced tax office environment
Set customer expectations while providing exceptional customer service
Facilitate payments
Assist clients with E-File process
Provide client correspondence via telephone, mail, email and fax
Ensure client confidentiality and privacy

Receptionist Qualifications:

Three years of phone, clerical or administrative experience (medical/dental a plus!)
Must have good reading and math skills to be able to interpret and effectively explain information to clients and staff.
Must have excellent phone etiquette and customer service skills.
Ability to Multi-Task
Ability to learn and effectively use new software (appointments, tax software etc.)

Job Types: Full-time (Monday-Thursday, Sundays during tax season)

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 32 – 40 per week

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off

Schedule:

8 hour shift
Day shift
Weekends as needed

Education:

Associate (Preferred)

Work Location: In person

Tax Preparation - Colts Neck, NJ

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