Full-time Patient Service Representative for one doctor at an Internal Medicine office in Mountain Lakes, NJ. Responsible for providing all administrative front end office duties under general supervision and according to procedures.

Job Responsibilities

Greets patients and families to the practice, provides necessary registration form to the patient for completion and signature, reviews same for accuracy, updates patient information in Medical Manager, and notifies staff that patient is ready.
Efficiently and timely answers the phone and directs calls to the appropriate staff or records messages.
Verifies correct insurance information via card, cap list or phone call to the Insurance Company as appropriate. File copy of card in chart.
Collection of co-pay or payments for services at each visit. Print and advise patients of any outstanding balance and collection of this payment.
Using practice management system appropriately to schedule, reschedule and cancel patient appointments. Prepare appointments schedules periodically or as requested for physicians and nurses.
Maintain various logs of daily activity.
Totaling payments received and balancing with encounter forms. Review for accuracy.
Timely input of visit information from encounter form after each appointment, ensuring correct CPT and diagnosis code are used. (charge Entry)
Pulling and filing of charts as needed. Make charts for new patients. Filing records in charts.
Provides coverage Administratively for the Medical Assistant as necessary.
Performing other duties as assigned by providers, coordinators and management in accordance with established office policy.
Best to be proficient in Epic.
Must be able to read, write and speak English
Compensation is based on experience

Minimum Education and/or Experience Requirements

High School diploma or equivalent required.
At least 1 year of experience in a patient service setting
About Us:

Primary Care Partners, LLC, is a physician-owned and physician-governed group with strategic alliances with Atlantic Health System: Morristown Medical Center, Overlook Medical Center, Newton Medical Center, Chilton Medical Center, Hackettstown Medical Center, and Goryeb Children's Hospital. These medical centers serve as a valuable partner with Primary Care Partners and set high standards as a quality hospital system for patient care, with state-of-the-art facilities and a full range of medical specialties and services.

Primary Care Partners is an Equal Opportunity Employer. We provide employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to any characteristic protected under federal, state, or local laws

Job Type: Full-time

Schedule:

8 hour shift
Day shift

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

Work Location: In person

Peter A Dabrowski MD, Primary Care Partners Affiliate

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