*Must Have a Minimum of five years New Car Dealership Service Management Experience to be considered!.

Job Overview
We are seeking a dedicated and experienced Service Manager to lead our automotive service department. The ideal candidate will have a strong background in automotive service management and a passion for delivering exceptional customer service. As the Service Manager, you will oversee daily operations, manage a team of technicians, and ensure that all services are performed to the highest standards.

Duties

Supervise and coordinate the activities of service technicians to ensure efficient workflow.
Oversee all aspects of automotive services including tire service, brake repair, oil changes, and shocks/struts installations.
Maintain high levels of customer satisfaction by providing excellent service and resolving any issues promptly.
Train and mentor staff on best practices in automotive service and upselling techniques.
Conduct auto estimating for repairs and services to provide accurate quotes to customers.
Monitor inventory levels of parts and supplies, ensuring that necessary items are always available.
Implement safety protocols and maintain compliance with industry regulations.
Analyze performance metrics to identify areas for improvement within the service department.

Requirements

Proven experience in automotive service management or a similar role.
Strong knowledge of automotive repair processes including tire service, brake repair, oil changes, and shocks/struts work.
Experience with upselling automotive services and products effectively.
Excellent leadership skills with the ability to motivate and manage a team of technicians.
Strong communication skills to interact effectively with customers and staff.
Familiarity with auto estimating software is a plus.
A valid driver's license is required.

Join our team as a Service Manager where you can make a significant impact in our organization while fostering an environment of excellence in automotive service.

Job Type: Full-time

Pay: $108,000.00 - $200,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Relocation assistance
Retirement plan
Vision insurance

Experience:

Automotive service: 1 year (Required)
Auto service management: 1 year (Required)
Management: 1 year (Required)

License/Certification:

Driver's License (Required)

Ability to Relocate:

McDonough, GA 30253: Relocate before starting work (Required)

Work Location: In person

Nissan of Athens

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Service Manager