Description:

NCS Credit is the leader in providing credit professionals, throughout the U.S. and Canada, with proactive solutions to secure receivables, minimize credit risk and improve profitability. NCS provides superior service and customized solutions to meet the needs of our clients.

We strive to provide an engaging and collaborative work environment focused on growth for our employees and our business. We are an EIGHT year Top Workplace winner! Watch our "Join the Team" video https://www.ncscredit.com/education-center/resource/join-the-ncs-team/Join us and be part of the #1 Notice/Lien Service in the country!

Job Summary: The Account Coordinator is responsible for conducting construction project research/verification and delivering exceptional client service to assigned accounts pertaining to the preliminary notice and mechanic’s lien process. This position is responsible for communicating regularly with clients and ensuring prompt and accurate completion of work.

Essential Responsibilities:

Process queue of high-volume preliminary notices in accordance with state statute and deadlines
Complete project research at the county assessor & recorder and state websites
Conduct internet research & GIS mapping along with other proprietary research (i.e., contractor’s license bonds, building permits, property owners, etc.)
Conduct searches on various state registries to link preliminary notices, as required
Process notice amendments, withdrawals, releases & other documents
File documents at various county clerk offices; follow up for recording/completion
Monitor the mechanic’s liens and bond claim process by means of document tracking and frequent follow-up.
Prepare, coordinate & send lien services to attorney for handling
Review required documentation and resolve discrepancies with client
Review preliminary notices & various documents for compliance & accuracy
Audit preliminary notices for signature and notarization
Process correspondence in response to preliminary notice
Manage return mail escalations for preliminary notices
Track and manage preliminary notice deadlines
Prioritize workload, ensuring statutory deadlines are met, along with NCS standard turnaround times
Complete project system updates
Asist with Payment Bond Investigations
Provide prompt & extraordinary client service
Coordinate a variety of construction projects simultaneously
Participate & contribute to department Rocks, projects, and process improvement
Other duties as assigned

Requirements:

Competencies

Communicate and collaborate effectively with colleagues
Ability to meet strict deadlines
Analytical and problem-solving skills
Detail-oriented
Ability to multi-task & prioritize in a fast-paced environment
Strong verbal and written communication skills
Self-starter

Education, experience, certifications

Associate’s degree; Paralegal or Bachelor’s degree preferred.
1 year of experience in a professional office environment or 3 years relevant work experience in lieu of degree.

Physical and mental demands

Ability to communicate effectively in person, via phone and email
Manual dexterity
Near visual acuity
Prolonged sitting while viewing a computer monitor
Frequent typing and use of keyboard/mouse

Pay: $21.00 - $25.00 per hour

NCS Credit

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