What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to make real estate investing radically accessible, cost effective, and simple. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 600+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in California, Texas, and New York as well as many remote opportunities. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors).

About the Team

Roofstock’s Talent & Culture team's mission is to focus on and continually enhance Employee Experience, Talent Development, Organizational Culture, Talent Acquisition, Retention and Engagement across the organization. Our People Operations team is dedicated to creating an exceptional employee experience. We're passionate about streamlining HR processes, leveraging technology, and fostering a culture of support and growth. We're looking for a People Operations Generalist to join our team and play a key role in ensuring operational excellence and enhancing the overall employee journey.Our People Operations team is dedicated to creating an exceptional employee experience. We're passionate about streamlining HR processes, leveraging technology, and fostering a culture of support and growth. We're looking for a People Operations Generalist to join our team and play a key role in ensuring operational excellence and enhancing the overall employee journey.

About the Role

As a People Operations Generalist, you'll be an integral part of our People Operations team, contributing to a wide range of HR functions. You'll play a key role in ensuring smooth employee lifecycle processes, managing benefits and compliance, providing exceptional employee support, and leveraging technology to streamline HR operations. This role is ideal for someone who is passionate about HR, enjoys working in a fast-paced environment, and is eager to make a positive impact on the employee experience.

Responsibilities

Benefits Administration: Manage employee benefits programs, including COBRA processing, STD & LTD claims, LOA management, and 401k administration.
Compliance Management: Lead annual compliance calendar and task management, ensuring compliance hygiene, and handle Workers Compensation claims.
Employee Support: Serve as the lead agent on our PeopleOps Service Desk and provide general employee support.
HRIS & Tech Management: Oversee ADP and BambooHR platforms, resolve system issues, and manage integrations.
HR Operations: Lead employee records management, background verifications, and support benefits training initiatives and data analysis.
Policy & Documentation: Assist with creating and updating employee policies and handbooks, support policy creation, and manage document migration.
Leave Administration: Administer leave of absence programs and process employee leave requests.
Legal & Compliance: Manage employee agreements and ensure compliance with federal and state laws.
Strategic Initiatives Support: Support various projects in partnership with Talent & Culture Strategic Initiatives.

Qualifications

Experience

Bachelor’s degree preferred but not required
Experience working with a company 500+ employees, including non-exempt and workforce
Experience working various HR people support systems (BambooHR, ADP, Navia, Vida Cobra, Tilt, Fidelity, Sequoia Carta)
Experience working in G-Suite, Slack, Jira, Okta

Skills

HR Data Management: Experience managing and maintaining HR databases, ensuring accurate employee records and data integrity
HRIS/HRMS Proficiency: Strong skills in working with HR Information Systems (e.g., BambooHR, ADP, UKG) to input, track, and analyze employee data
Data Entry and Reporting: Accurate and efficient entry of employee information, and generating reports on workforce metrics, such as turnover, attendance, and compliance
Database Querying: Ability to query and retrieve specific employee information from databases for compliance, audits, and decision-making purposes
Attention to Detail: Ensuring accuracy in documentation, compliance, and data reporting
Problem-Solving: Ability to assess complex situations and develop effective solutions
Data Analysis: Proficiency in analyzing HR metrics to inform decision-making and improve processes
Verbal and Written Communication: Clear, concise communication across all levels of the organization
Empathy and Active Listening: Ability to understand and address employee concerns
Time Management: Handling multiple priorities, managing HR initiatives, and meeting deadlines

Nice to have

Multi-state and international experience
Experience working with contract populations
Experience with/knowledge of AI systems and their use in conjunction with HR functions

Location

This position is classified as HYBRID within the Greater Oakland Area. with an expectation to be in-office on Tuesdays and Thursdays weekly.

Compensation

$76,500 - $103,500 range on annual base salary. The compensation range may be adjusted based on experience and location.

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only part of our total compensation package.

Competitive & Unique Benefits Package

Generous PTO Policy
13 Paid Holidays
Volunteer Time Off
Paid Parental Leave
401k Program
Wellness and home office/cell phone subsidies
Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity

Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

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