JOB SUMMARY:

Reporting directly to the Board of Managers, the President & General Manager is responsible for the overall operations of the gaming facility, including full accountability for delivering handle, revenue, and EBITDA financial targets. This position oversees all related operational and support functions, ensuring compliance with all applicable laws, regulations, orders, rules and statutes. In conjunction with the Board of Managers, is responsible for developing and implementing the long-term strategy of Miami Valley Gaming, including introducing products, services, and optimized guest experiences. The General Manager is also expected to serve as a public relations ambassador.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Overall responsibility for the general management of all gaming and departmental operations of the property.
Responsible for ensuring property's execution of annual business plan budgets, P&L accountability, and overall financial results performance.
Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal laws and applicable Gaming Commission regulations, maintaining a strong working knowledge of such.
Confers with Board of Managers to review achievements and discuss needed changes in goals or objectives resulting from current or projected future status or conditions, and to formulate political strategy; attend meetings as needed.
Reviews, analyses and provides information and best suggestions of operations, costs, and forecast data to determine operational progress toward stated goals and objectives.
Monitors the property's gaming position, competitive movements, customer trends and other areas which may affect the business and make necessary changes to improve business objectives.
Reviews daily and monthly Casino data systems reports and financial reports for any unusual statistical fluctuations and general revenue performance for all gaming areas, including coin-in, theoretical versus actual hold win percentages and drop.
Formulates and administers departmental policies and activities and develops realistic short- and long- term goals and objectives for the departments in alignment with those of the property.
Partners with property leadership to maximize profitability through delivery of system wide operating standards, labor efficiencies, gaming best practices, and talent development.
Supervises and directs the day-to-day operations through assigned department leaders; counseling, guiding and instructing them in the proper performance of their duties.
Meets with Vendors and works with them to create an efficient and sound gaming atmosphere.
Initiates and maintains communication with subordinates, Team Members, management, and other departments in facilitating the flow of information throughout the property.
Performs other duties as assigned.

REQUIRED SKILLS AND ABILITIES

Strong business acumen and financial literacy, with experience managing marketing budgets and resources effectively.
Excellent leadership and communication skills, with the ability to inspire and motivate a team towards achieving common goals.
Exhibits strong drive for results and success; conveys a sense of urgency to achieve outcomes and exceed expectations; persists despite obstacles, setbacks and competing influences.
Thorough knowledge of casino games and operations required.
Proven track record of developing and executing successful marketing strategies that drive revenue growth and increase brand awareness.
Strong understanding of casino industry trends, consumer behavior, and competitive dynamics.
Strategic and analytical thinker with a data-driven approach to decision-making and problem-solving.
Ability to thrive in a fast-paced and dynamic environment, managing multiple projects simultaneously while meeting deadlines.
Proficiency in marketing analytics tools, CRM systems, digital marketing platforms, and other necessary computer applications.
Knowledge of regulatory requirements and compliance standards applicable within the casino industry.
Ability to communicate clearly with staff, Federal, State and local government officials and the general public.
Strong work ethic and ability to cultivate working relationships throughout the organization.
Excellent verbal and written communication as well as presentation skills.
Must be able to handle stressful situations, maintain composure and be able to prevent and/or address emergency situations.

EDUCATION and/or EXPERIENCE:

GAMING INDUSTRY EXPERIENCE IS REQUIRED.
Bachelor's degree in Finance, Business Administration, Hospitality or a related field required.
Minimum of ten (10) years of senior leadership experience in the gaming industry.
Must be age 21 years of age or older per Gaming Regulations.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

Must be able to obtain valid gaming license(s), where applicable.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.

The employee may be required to lift and/or move up to 25 pounds.

The noise level in the work environment is usually moderate to loud.

The employee may be exposed to smoke when on the floor of the gaming room.

The physical demands described here are representative of those that must be met by the individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Miami Valley Gaming is an equal opportunity employer committed to diversity and inclusion. We encourage qualified individuals from all backgrounds to apply.

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Miami Valley Gaming

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President & General Manager