About Us

McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.

Patient Access Representative I

Michigan, Caro

Administrative/Clerical

McLaren Caro Region

24005524

Position Summary:

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by CBO Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

Essential Functions and Responsibilities:

1. Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.

2. Responds promptly, professionally and courteously to all customers’ needs.

3. Cooperates and communicates effectively with all McLaren Health Care team members.

4. Contributes to continuous quality improvement efforts.

5. Under general direction, completes tasks accurately and timely. Seeks guidance and direction from Rep II, Rep III and supervisor on tasks assigned.

Qualifications

Minimum:

High School Diploma or GED

Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience

Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

Preferred:

Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted

Certification in medical billing, coding, or equivalent job specific certification

Working knowledge of CPT, HCPCS, and ICD-10

One-year experience in Revenue Cycle

Additional Information

Schedule: Full-time
Requisition ID: 24005524
Daily Work Times: 7:00am-7:00pm, Variable
Hours Per Pay Period: 80
On Call: No
Weekends: Yes

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

McLaren Caro Region

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Patient Access Representative I