We are seeking a dedicated and experienced Virtual Onboarding Specialist to join our team who love to travel. As a Virtual Onboarding Specialist, you will play a pivotal role in ensuring a smooth transition for new team members into our organization, regardless of their geographic location. You will be responsible for delivering engaging virtual onboarding programs, equipping new employees with the knowledge, tools, and support they need to excel in their roles. OtherDuties include arranging transportation, accommodations, and entertainment for families, couples and individual travelers.

Key Responsibilities:

Develop engaging and interactive training materials, including e-learning modules, presentations, videos, and documentation to facilitate the onboarding process
Host live virtual onboarding sessions using video conferencing and online collaboration tools, offering opportunities for interaction and Q&A
Provide ongoing support and resources to new agents, answering questions and addressing any concerns
Present, promote and sell packages using proven sales techniques to prospective customers
Ability to interact, communicate and negotiate effectively
Address customer inquiries in a positive, friendly manner
Collaborate with other departments to develop workable business solutions to customer satisfaction issues

Requirements

Excellent interpersonal communication skills
Previous experience in customer service or hospitality also a plus, but not required
Strong communication and presentation skills
A high school diploma or GED equivalently
Ability to develop engaging and interactive training materials
Excellent organizational and project management skills

Benefits

Flexible schedule
Agents Discounts
On-the-job training
Company Perks
Work from home opportunity
Bonus & dailypay
Generous commissions and incredible business opportunity!
If you are passionate about travel and helping new agents succeed and thrive within our organization and have the necessary qualifications, we encourage you to apply

We are an equal opportunity employer, and we welcome candidates from all backgrounds to apply.

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Virtual Onboarding Manager