Position: Guest Services/Conference Service Coordinator (Global Law Firm)

Location: Manhattan, NY

Comp Package: Base salary to $70K, Paid Overtime, Full Benefits, Tuition Reimbursement, Bonus, 401K+, etc.

Responsibilities for Guest Services/Conference Service Coordinator:

Reserve conference rooms and spaces and coordinate all associated services (i.e, food/beverage, facilities, signage, materials, security, floorplans and secretarial services)
Greet clients and visitors; respond to phone calls; transmit messages accurately and promptly
Efficiently handle numerous phone calls and emails with new booking requests and changes
Maintain calendars and schedule appointments, meetings and conference calls
Act as a liaise with building management, Office Services, Records, Accounting, and IT department
Assist with directing clients to the training/breakout rooms, pantry areas, the Conference Center, Business Center, Cafeteria, phone booths, their hotel or area restaurants, etc.
Answer client questions concerning conference space, set-up, and Conference Center capabilities

Qualifications for Guest Services/Conference Service Coordinator:

6+ months of prior reception or conference service experience in a law firm or hospitality environment is required
Communicate with all levels of employees across all offices and multitask well
Possess excellent customer service skills and demonstrate professional telephone etiquette and excellent verbal and written communication skills

Kay Search Group