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Department: Sales
Reports to: Sales Manager

Job Summary:

In this key role on the High Purity Sales Team, the Biopharma Product Manager (BPM) position handles product strategy, technical product management and sales. The BPM is the face of HPNE to the customer. This position must understand and then represent the client and the product requirements. The BPM will work with the engineering, client services, materials, quality and production teams to ensure the product requirements and workflow are accurate. The BPM is responsible for the overall customer satisfaction and retention.

Supervisory Responsibilities:

None

Duties/Responsibilities:

The responsibilities will include but not limited to:

Identify new business opportunities aligned with the organization’s overall market and growth strategy
Actively drive newly launched innovative products and services into the marketplace
Proactively follow up on the successful implementation of sales activity at key accounts
Regularly report on the progress of acquired business to senior leadership and internal stakeholders
Ability to seek out and identify new sales opportunities and build relationships with long term partners
Provide technical support and field application support to customers for upstream and downstream processes
Participate in industry events and trade shows
Maintain updated and accurate account information
Maintain strong cross functional relationship with key stakeholders in other departments
High-level of correspondence with HPNE’s customer base
Manage existing accounts
Perform other projects and duties as assigned by the Sales Manager for the overall benefit of the organization
Stay abreast industry developments and customer announcements

Required Skills and Abilities:

Ability to prioritize and multitask
Proven sales and product management skills
Excellent written and verbal communication skills
Strong attention to detail
Ability to work effectively on a cross functional team and independently

Education and Experience:

Bachelor’s degree in a science or technical major area preferred
5-10 years of sales experience required, ideally in pharma, biotech or life science sector

Physical Requirements:

Employee is required to sit, stand, walk, and move around the facilities

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High Purity New England

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