About Evermore

Evermore Orlando Resort is an innovative 1,100-acre resort adjacent to Walt Disney World® featuring centrally owned upscale and upsized vacation rental homes, flats & villas, a luxury Conrad hotel, 36 holes of world-class Jack Nicklaus golf, and a massive 20-acre tropical beach complex around Evermore Bay, our 8-acre crystalline water amenity by Crystal Lagoons®. The surrounding beach areas feature zero-entry swim areas, bars, cabanas, private firepits, a lively food hall & gourmet market, a casual dining restaurant, and an event Boathouse that will provide a picture-perfect backdrop for weddings, banquets, and corporate meetings. Evermore is building a team that will bring these experiences to life in 2023 and is seeking individuals that want the challenge of building this exciting resort experience.

Position Summary: A fine dining host plays a crucial role in providing an exceptional dining experience to guests at our fine dining restaurant. They are responsible for creating a positive first impression, managing reservations, and ensuring that guests feel welcomed and well-cared for throughout their dining experience.

Key Responsibilities:

· Create a welcoming and attentive atmosphere, engaging with guests, and addressing their needs. Anticipate when guests require additional service. Greet and interact with guests in a friendly, attentive, and professional manner.

· Provide recommendations on beverage selections and answer any questions about the menu.

· Handle guest complaints or concerns gracefully, seeking solutions to ensure a positive dining experience.

· Escort guess to their assigned tables and preset menus.

· Communicate with other staff members to accommodate guest preference.

· Efficiently manage table turnover to maximize restaurant seating.

· Answer phone calls and respond to reservation inquiries. Record reservations in OpenTable ensuring reservations are properly spaced and managed to accommodate the restaurant capacity.

· Menus can be extensive and may change frequently. Hosts must be well-versed in the menu offerings, including ingredients, preparation methods and any specials.

· Ensure compliance with state, federal, and local regulations for all F&B outlets.

· Coordinate with the kitchen and service staff to ensure smooth service.

· Collaborate with other staff to maintain a well-organized and efficient operation.

· Assist in training new staff, if required.

· Always maintain a clean and organized work area, including stocking and replenishing supplies.

· Perform other duties as assigned.

Qualifications:

· Previous serving experience in a fine dining or upscale restaurant is required.

· Excellent customer service and communication skills.

· Ability to work in a fast-paced, high-pressure environment.

· Attention to detail and commitment to maintaining the highest standards of cleanliness and hygiene.

· Familiarity with POS (Point of Sale) systems and basic math skills for handling payments.

· Food, alcohol, and safety certifications under FL requirements.

Strong written and verbal communication skills.
Proven organizational and time management skills.
Excellent communication and interpersonal skills; ability to interact with a wide range of people.
Ability to multi-task in a fast-paced environment.
Inspired always to lead Evermore brand and Team Member values.
Capable of performing the role in a busy work environment.
Proficient in reading safety procedures and operating guidelines.

Physical Requirements

● Able to safely lift, pull and push up to 25 pounds.

● Able to stand, walk, stoop, kneel, bend, and reach.

● Subject to environmental conditions, work activities can occur inside and outside.

Our Work Culture

Our team is impassioned to master group gatherings in Orlando and aims to inspire guest confidence in the vacation rental experience and goes the extra mile to make the process of planning big trips “easy on purpose”. We’re building a brand-new hospitality asset class in Orlando and seek those that feel at home in a dynamic, fast-paced environment with a curiosity to seek and deliver outstanding service with a good sense of humor to enjoy the process. We seek quality Team Members who will demonstrate what it means to be a good neighbor to both our guests and other associates. We offer an inclusive, team-oriented work environment and are working to build the most professional hospitality team in the industry. We are seeking Team Members to apply for this role who will be proud to be a part of our resort and the Evermore experience.

We are an innovative workplace; seeking great people like you!!

If you are naturally: Neighborly, Appreciative, Kind, Honest, Humble, Authentic, Curious, Savvy, Spirited, and inspired by a work environment that is: Inclusive, Professional, Warm, Sense of Pride, and Team Oriented our work culture is a match for you. In return, we offer our Team Members competitive pay, Medical, Dental, Vision, Life Insurance, Short Term Disability, Long Term Disability & Wellness program. Additionally, affordable health benefits coverage for your dependents, a Retirement plan with employer match, a robust paid time off policy, and unique policies in support of our team and significant relationships in their lives. Ready to join us? We can’t wait to meet you!

EOE/M/F/D/V

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Vision insurance

Physical Setting:

Casual dining restaurant
Fast casual restaurant

Shift:

10 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Night shift

Ability to commute/relocate:

Orlando, FL 32836: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Evermore Orlando Resort

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