JOB TITLE: Admissions Team Member

REPORTS TO: Team Leads and Area Supervisors

DEPARTMENT: Operations

PAY RATE: $18.29/hour

JOB SUMMARY: Responsible for processing Season Passes, admitting Guests to the park, selling a wide variety of items and Guest services.

SPECIFIC DUTIES AND RESPONSIBILITIES:

Sells items, processes season passes, and admits Guests as outlined in the Standard Operating Procedures.
Works within all areas in Admissions to ensure a smooth Guest arrival process.
Ensures quick transaction, season pass processing, and Guest arrival experience.
Often acts as an Ambassador, assisting and directing Guests as necessary.
Offers direct assistance to Guests with lost items, lost children, comments, and concerns.
Ensures quick purchasing process for Guests.
While cashiering, responsible for the cash bag throughout your entire shift.
Provides Guests with safe, clean, and entertaining atmosphere.
Assists Guests as needed with questions and concerns.
Other duties as assigned.

QUALIFICATIONS:

Candidates must be at least 16 years old.
Must possess oral and written communication skills and have the ability to communicate with Guests and fellow Team Members effectively.
Required to read and understand operation manuals.
Guest service skills required due to the high level of Guest contact
Will be exposed to cleaning supplies, chemicals, bodily fluids, water, dirt, and dust.
Required to work in various weather conditions.
Available to work overtime if over 18 years of age.
Available to work flexible hours including weekends and holidays.
Attention to detail.
All job offers contingent on passing a criminal, drug, alcohol, and social security background check.
Unless seeking and qualifying for an exemption, employees are required to indicate COVID -19 vaccination status, and if vaccinated (as defined by the CDC), provide proof of such vaccination.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to walk or stand for eight to ten hours a shift.
Requires kneeling and bending.
Requires reaching above shoulder, pushing and pulling.
Requires lifts and carries up to 30 pounds.
Requires occasional carries up to 100 pounds with the assistance of a two-wheel hand truck.
Requires manual and bi-manual dexterity, fine and gross motor skills, eye/hand coordination, near vision, hearing, and speech.
Possess 20/20 corrected vision. (Corrective lens, if required, must be worn while on duty).
Possess normal or average corrected hearing. (Defined as 25 decibels or better in the frequency range of 500HZ-4000HZ considered normal speech frequency range). (If a corrective device is needed to achieve this range, it must be worn while on duty).

BENEFITS:

Paid sick leave
Free entry to the park while off-duty
Free tickets for friends and family
Additional discounted tickets and season passes for friends and family
Employee exclusive events
Employee recognition program

Elitch Gardens Theme & Water Park

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Admissions Team Member