MUST be able to communicate well and have good customer service skills
Responsibly help Ford and Lincoln owners care for their cars and maintaining their vehicles
Establishes a critical and ongoing relationship with Ford owners.
Inspect vehicles and apply proper resources (vehicle history, key reader etc,) to accurately identify and verify vehicle mileage and service needs.
Repeat new vehicle sales by providing a premium after sales experience for each client.
Refer to service history, inspect vehicle, and recommend service to clients, identify repeat repairs for expeditious conclusion in customers best interests.
Maintain constant contact with Dispatch ensuring expeditious and informed updates for the customer
Responsibly promote the sales of appropriate services, parts, and accessories.
Write and verify accurate repair orders and include supporting documentation.
Administer new and used vehicle warranty repairs in accordance with warranty specifications.
Meet requirements of state and federal law for automobile repair and consumer protection.

Job Type: Full-time

Benefits:

Experience:

Work Location: In person

Apple Ford Lincoln