Position Overview

Apex Dermatology & Skin Surgery Center is a rapidly growing, skincare facility that empowers employees to deliver exceptional patient experiences. We are currently looking for talented candidates for the role of Medical Receptionist. The Medical Receptionist is responsible for administrative tasks, such as maintaining patient records, and performing front-desk tasks. Ideal candidates have good problem-solving and analytical skills, an ability to work as a team member and are well-organized with strong attention to detail.

This is a Full-time, hourly position. This position requires legal authorization to work in the US.

Pay: $15 - 18hr

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
Experience with copiers/fax machines/scanners
Insurance and insurance terminology knowledge
Excellent customer service/friendly/professional/courteous
Assist Medical Assistant’s with Patient calls
Optimizes patients' satisfaction, provider time by scheduling appointments in person, email or by telephone
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
Protects patients' rights by maintaining confidentiality of personal and financial information
Maintains operations by following policies and procedures; reporting needed changes
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
Contributes to team effort by accomplishing related results as needed
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
Responsible for keeping the reception area clean and organized
Maintains an efficient schedule/scrubbing the schedule/ works the wait list/Follow-up list
Enters all Insurance information proficiently without errors
Call patients that No-Show or Cancel-keeps documentation list is being Followed up on
Verifies patients insurance coverage
End of day balance/end of day close of collected funds
EMR/ ECW/scanning/word/excel/ spreadsheets/tracking logs experience

Requirements - Strong Communication skills, Strong team-Building skills, Ability to Multi-task, flexibility, Telephone skills, customer service skills, time management, organization, attention to detail, scheduling, word processing, professionalism, focus on quality, knowledge of basic computer software programs and knowledge of medical terminology

Preferred - BA/BS in a relevant field, 2 years of experience as a medical receptionist, 1 year experience in Dermatology, Current and valid documentation as a Certified (Registered) Medical Receptionist or working towards gaining certification.

About Us.......Who We Are

Quick Video: HR Employee Introduction Video V6 Short Version.mp4

We are Apex Dermatology & Skin Surgery Center. Our goal is to provide the highest quality dermatology and dermatologic surgery care to patients in Northeast Ohio in a prompt and compassionate manner. A strong commitment to delivering an exceptional patient experience, prompt access to care, including same day appointments, and service and education to the community are our core values.

What We Offer

Apex Dermatology & Skin Surgery Center offers a comprehensive benefits plan that includes a Monday thru Friday schedule, Paid Time Off, Paid Holidays, Holidays off, Medical, Dental, Vision, Life Insurance, Short-Term Disability and 401(k), Discounts on Derm services, Travel and leisure discounts, sporting event, concert and special event discounts, discounted movie tickets and more!

Apex Dermatology & Skin Surgery Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Apex Dermatology and Skin Surgery Center LLC

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MEDICAL RECEPTIONIST