The Logistic Coordinator at Amodei Logistics ensures efficient and accurate processing of domestic freight requests. This role demands meticulous attention to detail, strong problem-solving skills, and the ability to handle multiple tasks efficiently. The coordinator will work directly with vendors and customers to process orders promptly and in compliance with company policies.

Responsibilities and Duties

Order Processing and Management
Accurately enter new orders into the system.
Coordinate pickup and delivery information.
Select the optimal freight mode and negotiate service rates.
Tender orders to carriers
Monitor and track the progress of orders, ensuring timely completion.
Attempt to proactively resolve any service-related issues before escalation.
Customer Service and Communication
Provide excellent customer service to clients, answering inquiries and addressing concerns promptly.
Attain strong understanding of customer’s business and shipping challenges
Maintain clear and effective communication with all parties involved in the shipment.
Carrier Documentation
Contribute to building and maintaining our existing base of qualified carriers, ensure their profiles are complete and up to date.
Continuous Improvement
Stay updated on industry trends, regulations and best practices.
Participate in training and development opportunities to enhance skills and knowledge.
Contribute to process improvement initiatives within the operations department.

High Performance Expectations:

Accuracy: Ensure zero errors in orders and maintain detailed client and vendor profiles.
Timeliness: Respond to customer requests within set deadlines and without compromising quality.
Problem Solving: Proactively identify and resolve issues with minimal supervision.
Customer Satisfaction: Maintain high client satisfaction through responsive and effective communication.
Compliance: Strict adherence to organizational operating procedures and practices.
Team Collaboration: Work seamlessly with team members to support overall departmental goals.

Qualifications and Skills

A bachelor’s degree in business, logistics, or a related field (preferred).
Strong analytical and problem-solving skills.
Excellent organizational and time management abilities.
Effective communication and interpersonal skills.
Proficiency and experience in spreadsheets and data manipulation.

Work Environment: This role is hybrid office-based with standard business hours. Employees are able to work from home two days of the week.

Compensation Range: 77% Base Salary / 23% Incentive

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance
Tuition reimbursement

Schedule:

Monday to Friday

Ability to Relocate:

Cherry Hill, NJ 08003: Relocate before starting work (Required)

Work Location: Hybrid remote in Cherry Hill, NJ 08003

Amodei Logistics Inc

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Logistics Coordinator